First, Duke needs to know what he wants and has to chart his career path towards his goal of becoming a successful sales person. Furthermore, he even has a bigger dream of becoming a sales manager in 2 years.

Upon identifying these essential skills, Duke will perform a self-assessment of his competency level. He should be able to see his competency gap by comparing his manager's expected level and his current level. Of course, attend training will be his immediate action to narrow his gap.

Prior attending this training, he will perform a pre course evaluation.

Duke's competencies are improved and he is a step nearer to his goal. Here, Duke can keep improving on his other competencies to be even better and towards his dream of becoming a manager. It is also up to Duke's responsibility to grow and to bridge the gap continuously.

Duke now would have better skills to bring in more sales for the company. His manager is able to keep track of his performance to ensure he has a successful sales career.

What skills would Duke need? Where can he get the advice? He needs to identify what are the essential skills he ought to acquire in order to achieve his dreams in 2 years. He needs to take the initiatives to seek advice and consultation from different parties. For instance, he can obtain information from the Internet, seniors, peers or attend training. The best way is to work with his manager to identify the essential skills he required for sales.

Why not Duke ask SAInS?

After Duke had invested in training, he will then perform a post course evaluation to measure his return on investment, whether he has improved his knowledge gained from training attended, whether his competency gap is narrower.

Now by equipping himself with the essential skills, Duke can now apply what he had learned into his job. With great sales results and earning fat commissions, these motivate him to strive even harder towards his goal of becoming a superb sales manager!